Digital Ice Studios is committed to protecting your privacy and have adopted this Privacy Statement to let you know how your personal information is used.  This site maintains a "No-Spam" policy. Email addresses sent to Digital Ice Studios will be used strictly to notifications and answering clients questions.

 

Your personal information will be kept confidential, meaning we don't give, sell, or otherwise give your e-mail address or personal data to a third-party, without your consent.

 

 

In order to use the shopping cart on this website, cookies must be enabled in your browser. It is simply impossible to have a shopping cart system that does not rely on cookies without requiring the visitor to set up an account. Cookies ARE NOT used for any purpose that compromises your privacy. They are only used to remember your shopping cart ID and the items that you have added to it. Please see “Cookie/Tracking Technology” above for more information on cookies.

 

Of course, if you are interested in purchasing prints, but prefer not to use the shopping cart system on this website, you can contact us by email with your order.

The personal information that you submit when purchasing prints through the shopping cart on this website are the following:

 

 

All of the above information is only asked for when you are ready to pay for the items in your shopping cart, and are handled through PayPal's secure servers. I personally at no time will ever have access to your credit card information. Once you have completed payment, I am sent an email from PayPal with a list of the prints that you have ordered, and your mailing address and email address. Your payment is deposited by PayPal in to our PayPal account.

Only when required by law private information may be disclosed to the proper authorities.

 

 

 

You have a ‘money-back’ guarantee. If for any reason you don’t like the print it can be returned within 30 days of ship date for a refund minus a 20% processing fee or we will, re-print or replace the print with a different one. It doesn’t do either of us any good if you aren’t completely happy with your purchase. Please email us from Our Contact Page for return shipping details including the Required, Return Authorization Number.

If your product(s) are damaged in delivery, you must file a claim with the carrier, immediately.

 

No return will be accepted without first getting a return authorization from us. It is always best if you can contact us for any discussion regarding your order or delivery, many times we can prevent frustration and mis-understandings